Within the UK
Order before 1 pm, and your order will be sent free of charge on a next day delivery service.
Order after 1 pm, and your order will be dispatched the following day on a next day delivery service. Orders placed on Saturday & Sunday will be dispatched on the following Monday.
Outside the UK
Currently, we only offer international shipping to a selection of European countries (Austria, Belguim, Bulgaria, Croatia, Denmark, France, Germany, Netherlands, Poland, Portugal, Spain, Sweden, Norway) and North America. We are constantly looking at ways to expand this network, and hope to offer worldwide shipping soon.
Our European flat rate is calculated at checkout. Please allow up to 5 working days for international shipping.
Our North American flat rate is calculated at checkout. Please allow up to 10 working days for international shipping.
You can track your order here.
If you’ve changed your mind about your products upon receiving it, you have 14 days (including weekends and bank holidays) from the day you received them to return them to us. Please note, for hygiene reasons your products must be unopened in order to qualify for a return.
If your products are damaged, faulty or different to what you ordered, please ensure they are returned to us within 21 days of receiving them. Please contact us to let us know whether you would like to exchange or return your items.
Nothing in our terms and conditions affects your statutory rights as a consumer.
Please contact us using your preferred method and we will send you a free returns label.