We strongly believe that every company has an environmental responsibility, no matter what they do or how they do it.
Environmental issues will always be at the heart of what we do. As a result, all of our bath bombs and soaps are completely plastic-free. As well as this, we’re pleased to say that all of our packaging is plastic free.
We’re also working to ensure our bath salts bottles are plastic-free. We are working on a way to transfer over to glass packaging and making packaging adjustments which means glass bottles can be sent to you without the risk of smashing en route.
We also offer a ‘naked packaging’ option on our soaps. If you’d like to receive your soaps with no packaging, please write a note in the ‘notes’ section upon checkout.
We’re currently looking for homeless charities to donate all offcuts of our soaps to. We are dedicated to achieving a zero-waste business & at present the only wastage we have is from our offcuts. We’ve saved all of our offcuts and look forward to sending them off to a new home.
We take privacy extremely seriously. In order to fully understand how we use your personal details, please read below:
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
– Google Analytics and Facebook Pixel
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card information is stored and processed by Stripe, Inc. [www.stripe.com] or PayPal, Inc. [www.paypal.com]), email address, and phone number. We refer to this information as “Order Information.”
Upon creation of an account, Maya Rey will securely store your name, email address, billing address, shipping address, phone number and order history. Upon checking out as a guest, your data will be retained for one year from the order date. Inactivity for over one year will result in your data being securely removed from our database.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Should you opt in to receive email newsletters from us, you will receive these sporadically and have the option to unsubscribe at any time. If you create an account with us, your email address will automatically be added to our email marketing list, where you can opt out at any time. Otherwise, we will only email you to inform you of progress to your order.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns) and to use remarketing tools.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at firstname.lastname@example.org or by mail using the details provided below:
86-90 Paul Street, London, LND, EC2A 4NE, United Kingdom